Jetblue is an airline which was formed in 1999, by David Neeleman. Renowned for offering economical air transportation options, this relatively new airline is an American company.
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Jetblue is a trusted air transportation service which offers an array of domestic flights within the USA. It also offers flights to Mexico and the Caribbean. In terms of pricing, Jetblue offers two tiers of flight classes, which are Core and Mint.
The Core experience is less expensive than Mint, but still offers a lot of advantages. It gives passengers access to free drinks and snacks, as well as premium legroom and satellite TV and radio. The Mint experience is more luxurious and offers passengers access to flat beds, artisanal food, entertainment systems and a host of pampering and rejuvenating amenities.
JetBlue receives an overall ranking of 6.3 out of 10 stars at the TrustPilot.com review website. Reviews from customers at this website run the gamut. One unhappy customer asked to be let off the flight first in order to make a connecting flight and found that his flight attendant was not accommodating. In the end, this customer did miss his connection and he left a one-star review as a result.
However, all reviews are not so negative. One happy customer said that choosing JetBlue made flying a pleasure and he loved the airline’s clean terminals and helpful service representatives, from check-in staff to flight attendants and beyond. This customer always flies via this airline and will continue to do so in the future.
Another passenger was very pleased with the comfort level of JetBlue’s plane seats and was happy to know that additional leg room was available if she wished to pay a fee in order to access it.
One other customer enjoys using the airline but finds that flight prices are creeping up a bit and doesn’t like this very much. This client left a three-star review (out of five stars), mostly due to price increases by the airline.
This airline does a lot to help its customers. For example, it offers a program which allows owners to access information about travelling JetBlue with their pets. This program is known as JetPaws and its core service is a free, downloadable e-book which lets pet owners know tons of rules and tips. You may download the JetPaws e-book via the official JetBlue website.
The airline also offers a JetBlue program which allows members to earn air miles when they choose JetBlue. This customer loyalty program is easy to sign up for – just visit the official website and register for the program, which is called True Blue. After you sign up, you’ll earn at least three points for every buck that you spend at the airline and you may redeem your points for free flights, upgrades and other perks. There are different levels of membership, depending on how often you fly, and you’ll be able to move through the ranks if you do increase the amount of miles that you fly via JetBlue.