Brussels Airlines is the national air transportation service of Belgium and it provides a host of flights on three continents. Founded in 2002, this airline was launched by a parent company known as SN Airholding.
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This air transportation service provides flights within Europe and also flies to the USA and Africa. In terms of pricing for flights, customers will have a choice of fares, from Business and Economy classes for transcontinental flights to even more fare options for flights within Europe.
Domestic classes include Check & Go, Light & Relax, Flex & Fast and Biz & Class. Check & Go is most affordable and has the fewest perks, while Biz & Class is the most costly and offers the highest number of perks. You may find information about these perks and classes via the official Brussels Airlines website.
Brussels Airlines garners an overall rating of 6 out of 10 stars at the airlinequality.com website. This rating is based on an average of five subcategory ratings. In terms of subcategories, this national airline earns 3 stars for Food & Beverages, 2 stars for Inflight Entertainment, 3 stars for Seat Comfort, 3 stars for Staff Service and 3 stars for Value for Money.
Customers who rated the company in these subcategories also left written reviews. Let’s look at a sampling of these reviews in order to get a better sense of how this airline delivers for its clients. One passenger was not happy with needing to pay extra for baggage after buying a flight package and this person gave the airline a one-star review as a result. Another applauded the company’s quick check-in times and the politeness and professionalism of the airline’s flight attendants.
Another customer found the plane to be very tidy and comfortable. This customer also found the performance of flight attendants to be exemplary. One customer was irritated by the poor choice of snacks and drinks in Economy Class and also disliked having to pay for his/her selections. So, reviews ran the gamut. Some people found the process of collecting their baggage to be time-consuming and frustrating.
This airline is a participant in the popular and practical Miles & More program. Designed to reward customer loyalty, this program allows members to access a host of exciting advantages. Known for being Europe’s most-used frequent flyer system, Miles & More allows members to earn air miles when they fly and even when they are on the ground. Points may be earned by purchasing flights, hotel accommodation, vehicle rentals and other travel services. These points may then be redeemed for appealing rewards.
There are different ways to “spend” points – they may be used in order to book flights or in order to shop for selected merchandise or travel services. So, this type of air miles program does offer a lot of flexibility to its members.
In addition, the airline offers VIP lounges to clients who are willing to pay in order to access impressive pre-flight experiences. These lounges allow passengers to relax in style and comfort before they fly.
Country Of Origin: Belgium
Airline Code: SN
Visit Brussels Airlines Website
Contact Brussels Airline Support
Contact #: 866-308-2230
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