This is the flag-carrying airline of Austria and it was formed in 1957 after a merger between Austrian Airways and Air Austria. This airline partners with Lufthansa in order to offer an array of appealing flights to its valued clientele.
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This airline specializes in offering flights to Central and Eastern European destinations. In particular, it’s a great airline to choose when it comes to accessing other European cities via a Vienna departure point. Like most airlines, Austrian Airlines offers different flight classes, such as Business and First Class. So, customers will be able to select flight classes which suit their budgets and tastes to perfection.
Austrian Airlines Lounges are available for usage by eligible customers only and these exclusive Lounges are designed to offer a relaxing and luxurious pre-flight experience to Austrian Airlines clients.
At the Airlinequality.com website, Austrian Airlines presently earns an overall ranking of five stars out of ten stars. This airline was rated based on its score in five different sub-categories. For the Food & Beverages sub-category, it received a rating of three stars out of five stars. For Inflight Entertainment, it received a rating of two stars out of five stars. In terms of Seat Comfort, this airline gets a rating of three stars out of five stars. For Staff Service, Austrian Airlines receives a rating of four stars out of five stars. In terms of Value for Money, this airline earns a three star rating out of five stars.
One real-life customer was less than thrilled with his Austrian Airlines experience as he found the airline’s flight attendants to be quite blasé about their duties. In addition, this passenger had an issue with getting his baggage at Point B. He’d had his luggage tagged as “priority” but it was the last bag to arrive on the conveyor belt. The client rated the airline 3/10 stars due to these issues. However, he did complement the airline on its Lounge, which was very comfortable and well-appointed.
A happy customer gave the airline an 8/10 star rating. His flight was on time, the flight attendants were very helpful and professional and he enjoyed the plane’s Inflight Entertainment system. This client would definitely fly with the airline again. Many customers commented on the friendliness of flight attendants, so they do seem to deliver exceptional service more often than not.
This airline is a participant in the popular Miles & More frequent flyer program, which is designed to reward passengers for patronizing airlines. Those who are interested in joining Austrian Airline’s Miles & More program may sign up at the official airline website. Once they’ve registered, they’ll be in line to earn points (air miles) every time that they fly and these points may be redeemed for free flights and other perks.
For example, it may be possible to upgrade to Business or First Class via points. Members may track their Miles & More points via their own secure accounts and the process of redeeming points will be very simple and straightforward.
Country Of Origin: Austria
Airline Code: OS
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Contact #: 43-5-1766-1074
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