This French airline’s history dates back to 1919. Today, Air France is the flag-carrying airline of France and it offers a range of domestic and international flights to its customers.
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This airline’s central hub is found at Charles de Gaulle airport in Paris and it has several other French hubs. Air France offers passenger flights and cargo flights to one hundred and sixty-eight destinations in ninety-three nations. This is a large airline which serves the needs of over fifty-nine million passengers per annum.
In terms of pricing, there are different classes of flights available, so prices will vary based on flight class, as well as on flight distance. Current flight classes offered by the airline are Economy, Business and First Class. There are different levels of Economy service available.
At the airlinequality.com website, Air France earns an overall ranking of five stars out of ten stars, based on 1745 customer reviews. This overall rating is based on ratings for five subcategories. All subcategory ratings are out of five stars, rather than ten. For Food & Beverages, Air France gets a three star rating. For Inflight Economy, it also gets three stars. Ratings for Seat Comfort, Seat Service and Value for Money are also three stars. Now, let’s talk about what actual passengers have had to say about their Air France experiences…
Reviews for the airline were mixed. Some business class passengers weren’t happy with the seat comfort on their flights. Apparently, this airline has new seats installed on some jets which are a lot more comfortable. When one Business Class customer phoned the airline to find out whether new or old seats would be available on his flight, he was assured that the new ones were in place. However, when he boarded, he found the older seats instead, which were not to his liking. Others have also commented negatively on the narrowness of the seats, their angles and the fact that arm rests can’t be raised on certain seats.
Most people were very happy with the attentiveness, manners and friendliness of Air France flight attendants. Many reviews referenced the professionalism of these flight attendants.
This airline has a Flying Blue Program which is a frequent flyer program. It’s designed to reward customer loyalty by offering Air France customers the ability to earn miles (points) when they fly, as well as the ability to access special promotions on a regular basis. It’s possible to sign up for the Flying Blue program at the official Air France website. Miles may be used in order to buy Award tickets or related travel services, such as airport services and on-board services. The more you fly, you’ll higher you’ll rise in the Flying Blue program, which has many different levels. The higher levels offer more perks to members.
The Flying Blue program also has Flying Blue clubs which cater to certain types of Air France Flying Blue members. One club is centered on golf and giving every club member access to superlative deals on golf experiences and services.